You may return your item within 30 days of purchase. Items must be unused, in original condition, with all tags attached. Custom or personalized items and gift cards are non-returnable. To initiate a return, contact Business@wooderadecor.com with your order number and reason for return. We will provide a prepaid return label for you to download and print. We cover return shipping costs for defective, damaged, or incorrect items.
Note*: The return policy applies only to products with defects caused by the manufacturer or damage during shipping.
Exchanges
Exchanges are accepted for incorrect, damaged, or not as described items, and for size or color changes (excluding sale and custom items). Contact us to request a prepaid return label. Send back the item, and once received and inspected, a replacement will be sent.
Customer Support
For any questions or assistance, please reach out to our customer support team at Business@wooderadecor.com. We typically respond within 1-2 business days.
Email: Business@wooderadecor.com
Address: 1209 MOUNTAIN ROAD PL NE, STE N, ALBUQUERQUE, NM 87110
Tel: +1 (505) 479-5589
Support Hours: Monday to Friday, 10:00 AM to 8:00 PM (EST)
